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Terms and Conditions
Poems4u2 Terms and Conditions of sale
acceptance of terms
This page tells you the Terms & Conditions on which you may
make use of the poems4u2 website (the "Site"), whether
as a guest or registered user, and the terms applicable to the
sale of goods or services through the Site.
We may update these Terms & Conditions from time to time and
will notify such changes to you by uploading them on the Site.
You should review the Terms & Conditions periodically for changes.
By using the Site you agree to be bound by these Terms & Conditions.
If you do not agree to these Terms & Conditions then please
refrain from using the Site.
1. About us
The Site is operated by Poems4u2 ("we"). We are a sole
trader. Our office address is 20 Lockwood View, Preston Brook,
Cheshire. WA7 3NB.
2. Accessing our site
Access to the Site is permitted on a temporary basis, and we reserve
the right to withdraw or amend the service we provide on the Site
without notice. We will not be liable if for any reason the Site
is unavailable at any time or for any period.
From time to time, we may restrict access to some parts of the
Site, or the entire Site, to users who have registered with us.
Any personal data and other
information provided by you is processed by us in accordance with
our Privacy Policy. By providing any such personal data or other
information you agree to the terms of our Privacy Policy.
If you choose, or you are provided with, a user identification
code, password or any other piece of information as part of our
security procedures, you must treat such information as confidential,
and you must not disclose it to any third party. We have the right
to disable any user identification code or password, whether chosen
by you or allocated by us, at any time, if in our opinion you have
failed to comply with any of the provisions of these Terms & Conditions.
3. Intellectual property rights
We are the owner or the licensee of all intellectual property rights
in the Site, and in the material published on it. Those works are
protected by copyright laws and treaties around the world. All
such rights are reserved.
You must not use any part of the materials on our site for commercial
purposes without obtaining a licence to do so from us or our licensors.
If you breach these terms of use, your right to use our site will
cease immediately and you must, at our option, return or destroy
any copies of the materials you have made.
We respect the intellectual property rights of others and we ask
our Member Partners to do the same. If you believe that any of
your intellectual property rights have been infringed on the Site,
please email info@poems4u2.com to report the problem.
4. Description of Poems4u2’s service
Please note that we accept orders for ourselves and as agents on
behalf of our Member Partners. The resulting legal contract is
between you and that Member Partner if applicable, and is subject,
in addition to these Terms & Conditions to the terms and conditions
of that Member Partner, which they will advise you of directly.
If applicable you should carefully review their terms and conditions
applying to the transaction.
We cannot give any undertaking, that goods or services you purchase
from Member Partners through the Site will be of satisfactory quality,
and any such warranties are DISCLAIMED by us absolutely. This DISCLAIMER
does not affect your statutory rights against the third party seller.
Where you order goods or services through the Site we may disclose
your customer information related to that transaction to the relevant
Member Partner.
We do not review or control, and are not responsible in any way
for, listings provided by Member Partners and at no time do we
possess any items offered for sale through the Site.
5. How contracts are formed between you and Member Partners
Each order you place shall be deemed to be an offer by you to purchase
the goods and/or services specified within it subject to these
Terms & Conditions and any additional terms and conditions
notified to you by the Member Partner.
No order shall be deemed to be accepted by the Member Partner until
the Member Partner issues an email acknowledgement of order.
The contract will relate only to those goods and/or services notified
in the email acknowledgement of order.
6. Payment methods
Purchases may be paid for by using a debit or credit card through
PayPal, our online payment facility. All prices are in pounds sterling
(£), and are payable in pounds sterling (£), plus any
applicable taxes.
7. Refusal of transaction
We may refuse to process a transaction for any reason or refuse
service to anyone at any time at our sole discretion. We will not
be liable to you or any third party by reason of so refusing or
by reason of unwinding or suspending any transaction after processing
has begun.
8. Delivery arrangements
Your shopping basket on the Site displays the goods you have chosen,
the Member Partner who will supply them and details of post and
packing. The delivery costs for each Member Partner vary according
to the delivery methods they offer. Any delivery times quoted are
estimates only, based on availability and normal delivery time
in working days. We reserve the right to change delivery times
and prices, we will inform you of such changes by listing them
on our website. You should check the website regularly to see such
changes.
9. Import regulations and duty
If you order goods from our Site for delivery outside the UK, they
may be subject to import duties and taxes which are levied when
the delivery reaches the specified destination. You will be responsible
for payment of any such import duties and taxes. Please note that
we have no control over these charges and cannot predict their
amount. Please contact your local customs office for further information
before placing your order.
Please also note that products offered for sale by Poems4U2 sellers
are directed solely at UK residents. Poems4U2 and its Member Partners
make no representation that any products sold through this website
are appropriate or available for use outside of the UK. You must
comply with all applicable laws and regulations of the country
for which the products are destined. We will not be liable for
any breach by you of any such laws.
10. Returns
If you wish to discuss or organise a return, exchange or refund
of any item, please contact the Member Partner directly. Their
details are provided in your order confirmation email. No return
of personalized material will be accepted after it has been agreed
by the buyer.
All Member Partners provide the following guarantee to all shoppers
so that you have peace of mind when ordering any product through
the Site. In relation to any goods sold through the Site, you have
28 days from receipt of goods in which you can cancel your order
(except personalized material as stated previously). Where you
have placed an order for services you have seven days from the
day after that on which you placed the order in which you can cancel
your order (unless the service has already been provided).
Where you return goods within the period specified above (other
than as a result of a defect in the goods) you will be responsible
for payment of the delivery charges.
There are naturally exceptions to the terms shown above, where
for instance products are specially made, so please always double
check the returns policy directly with the Member Partner concerned.
The following items are likely to be non-returnable and non-refundable:
1. personalised items that are specially made, or ordered, with
your choice of name, fabric, message or other customized aspect;
2. perishable products, including food and flowers;
3. personal products such as underwear, jewellery (especially earrings),
cosmetics;
4. large items of furniture which are often specially made or ordered;
5. homewares that are made up in your own choice of fabric or material,
such as lampshades, throws, cushions and other items; and
6. art, sculpture, ceramics and other creations that are often
specially commissioned when you place an order.
For further details, including practical guidance on returning
goods, please see Returns and Refunds.
11. Links
You may not link to our site without our prior consent. Our Site
must not be framed on any other website, nor may you create a link
to any part of our Site other than the home page. We reserve the
right to withdraw linking permission without notice.
The Site provides links to other websites for your information.
We have no control over such sites or resources and accept no responsibility
for them or for any loss or damage that may arise from your use
of them.
12. Viruses, hacking and other offences
You must not misuse our site by knowingly introducing viruses,
Trojans, worms, logic bombs or other material which is malicious
or technologically harmful. You must not attempt to gain unauthorised
access to our Site, the server on which our Site is stored or any
server, computer or database connected to our Site. You must not
attack our Site via a denial-of-service attack or a distributed
denial-of-service attack.
By breaching this provision, you would commit a criminal offence
under the Computer Misuse Act 1990. We will report any such breach
to the relevant law enforcement authorities and we will co-operate
with those authorities by disclosing your identity to them. In
the event of such a breach, your right to use our Site will cease
immediately.
We will not be liable for any loss or damage caused by a distributed
denial-of-service attack, viruses or other technologically harmful
material that may infect your computer equipment, computer programs,
data or other proprietary material due to your use of our Site
or to your downloading of any material posted on it, or on any
website linked to it.
13. Waiver
If we fail at any time to insist upon strict performance of any
of your obligations under these Terms & Conditions, or if we
fail to exercise any of the rights or remedies to which we are
entitled under them, this shall not constitute a waiver of such
rights or remedies and shall not relieve you from compliance with
such obligations.
A waiver by us of any default shall not constitute a waiver of
any subsequent default.
No waiver by us of any of these Terms & Conditions shall be
effective unless it is expressly stated to be a waiver and is communicated
to you in writing.
14. Severability
If any of these Terms & Conditions are determined by any competent
authority to be invalid, unlawful or unenforceable to any extent,
such term, condition or provision will to that extent be severed
from the remaining terms, conditions and provisions which will
continue to be valid to the fullest extent permitted by law.
15. Entire agreement
These Terms & Conditions and any document expressly referred
to in them represent the entire agreement between us and supersede
any prior agreement, understanding or arrangement between us, whether
oral or in writing.
16. Force majeur
Where a Member Partner is prevented from or delayed in the carrying
on of its business due to circumstances beyond its reasonable control
including, without limitation, acts of God, governmental actions,
war or national emergency, riot, civil commotion, fire, explosion,
flood, epidemic, lock-outs, strikes or other labour disputes (whether
or not relating to the Member Partner’s workforce), or restraints
or delays affecting carriers or inability or delay in obtaining
supplies of adequate or suitable materials the date of delivery
shall be postponed for the period that the circumstances continue.
17. Law and jurisdiction
Contracts for the purchase of Goods through our site will be governed
by English law. Any dispute arising from, or related to, such Contracts
shall be subject to the non-exclusive jurisdiction of the courts
of England and Wales.
18. Feedback
General comments about the Site are welcome by email at info@poems4u2.com
Complaints about a specific Member Partner or product must be directed
to the Member Partner concerned through the contact details provided
on the order confirmation email that you receive for resolution
directly with them.
19. PAYMENT
You agree to make payment on placing your order. Goods will be dispatched
within 5 working days for non-personalised goods and within 5 days
of receipt of approval from the purchaser for personalised materials
and items.
©Poems4u2
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